Is Your Growth Outpacing Your Operations?
Senior operational and commercial leadership for UK founders, without the full-time cost. Embedded 1–2 days a week. Your team running at 80% autonomy in 90 days.
The growing pains nobody warns you about
You're the bottleneck
Every decision runs through you. There's nobody to delegate to, and it's slowing everything down.
Contracts signed on gut feel
Deals get done on a handshake and a prayer. You hope nothing blows up later.
Growing team, zero process
Headcount is rising but there are no systems, no KPIs, and no accountability framework to hold it together.
Sales are up, delivery is chaos
Revenue is coming in but the handoff from sales to delivery leaks margin and frustrates customers.
Investors want what you don't have
Board reporting, governance documentation, compliance. They're asking questions you can't answer yet.
You need a COO but can't afford one
A full-time hire costs £140K+ and takes 3–6 months to recruit. You need someone now.
If even one of these hit home, you're not alone.
There's a better way forward. Here's what changes when we work together.
The Results You Actually Care About
✓ Fewer decisions running through you
The team has clear ownership, real accountability, and the systems to operate without you in the room.
✓ Contracts reviewed before they're signed
A proper commercial review process - not a prayer and a handshake.
✓ KPIs and reporting your investors can trust
Real numbers, real cadence, real answers when the board asks questions.
✓ Sales, ops, and delivery actually aligned
From pipeline to handoff to delivery - no more margin leaking through the cracks.
✓ A team that runs without you
Processes documented, people trained, ownership embedded. You get your time back.
✓ Operational credibility when it matters
Board-ready, investor-ready, due-diligence-ready - before anyone asks for it.
Three Ways to Work Together
The Ops Audit
A focused review of your operations, contracts, and reporting. You get a clear view of what's slowing growth, what's creating risk, and what to fix first.
From £5,000 - scoped to your business
Fractional COO
Hands-on senior leadership 1–2 days per week. Process design, KPIs, reporting, commercial contracts, sales-to-delivery alignment, and team accountability.
From £4,000/month - minimum 3 months
Strategic Adviser
Light-touch senior support for businesses that have built the basics. Monthly operating reviews, board reporting, contract escalation, and leadership accountability.
From £1,500/month - minimum 6 months
Built for founders who've outgrown ad-hoc management
Tech Founders
You've raised capital and started scaling. Now investors want governance, contracts are flying through unsigned, and the operational gaps are showing. You need senior operational leadership that matches your pace.
SME Owners
You're winning bigger contracts but operations can't keep up. Delivery leaks margin. Compliance, HR, and contracts are drowning you. You need a structured operational layer without the overhead of a full-time hire.
What Founders Are Saying
The problem: Tyran was the business. Every decision, every quote, every hire ran through him. No KPIs, no pipeline process, no operational structure beyond what was in his head.
What TEP did: Implemented a KPI dashboard and monthly reporting rhythm, built a proper sales pipeline process, restructured the team with clear ownership and accountability.
"Before working with Mitch, I was wearing every hat. He built out a proper plan for how the business should run as we scale. Now I have clear KPIs, a proper pipeline process, and I can focus on growth instead of firefighting."
- Tyran, Managing Director, Temple Air
The problem: Commercial contracts were being signed without structured review. As the business grew, the risk exposure grew with it - and Jess knew the documentation wasn't keeping pace.
What TEP did: Full contract suite review, risk assessment across existing agreements, and implementation of a commercial contracting framework the team could use going forward.
"Mitch reviewed our entire contract suite, flagged the risks we didn't know we had, and gave us real confidence in our commercial documentation. It's the kind of thing you don't realise you need until someone shows you what you're missing."
- Jess, Founder, The Doers
The questions founders ask before booking
What is a fractional COO?
A fractional COO is a senior operations leader who works part-time, typically 1–2 days a week, inside a growing business. They build process, hire and train the team, and run operating cadence, at a fraction of the £140K+ cost of a full-time hire.
How much does a fractional COO cost in the UK?
The Edwards Practice charges from £4,000/month for a Fractional COO retainer (3-month minimum), from £5,000 for a one-off Ops Audit, and from £1,500/month for Strategic Adviser support (6-month minimum).
How long does a fractional COO engagement last?
Most engagements run three to twelve months. After that, the business typically runs at around 80% autonomy and we transition to a lighter-touch Strategic Adviser role.
Who is The Edwards Practice for?
Tech founders at Series A/B (10–80 people, £500K–£10M revenue) and SME owners (5–100 people, £500K–£15M revenue) who need operational structure but can't justify a full-time COO at £140K+ per year.
What regions does The Edwards Practice work in?
United Kingdom, Australia, and New Zealand. Most engagements are fully remote with periodic on-site weeks as needed.