Resources

Articles on fractional COO engagements, contract review, and what it takes to scale operations without burning out.

Cover image for Two-thirds of your team is already using AI you haven't approved Operations

By Mitch Edwards ·

Two-thirds of your team is already using AI you haven't approved

PagerDuty's June 2026 report found 66% of office professionals have used AI tools they believed weren't permitted. What shadow AI actually costs a scaling business, why banning fails, and the four-item policy that works.

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Cover image for 97% of companies deployed AI agents this year. Half wish they hadn't. Operations

By Mitch Edwards ·

97% of companies deployed AI agents this year. Half wish they hadn't.

The 2026 reports from KPMG, Deloitte, Writer and Forrester all tell the same story: high AI agent deployment, modest ROI, and a widening gap between spend and value. A practical guide to what to fix before your next AI rollout.

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Cover image for The EU AI Act deadline just moved. The real risk for UK founders didn't. Compliance

By Mitch Edwards ·

The EU AI Act deadline just moved. The real risk for UK founders didn't.

On 7 May 2026 the EU pushed the AI Act's high-risk system obligations back to December 2027. For most UK SMEs that's a real reprieve. The procurement risk that didn't move is the one founders should be planning for now.

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Cover image for Fractional COO vs Interim COO: What's the Difference and Which Do You Need? Hiring

By Mitch Edwards ·

Fractional COO vs Interim COO: What's the Difference and Which Do You Need?

Fractional and interim COOs sound similar but solve different problems. Fractional is ongoing part-time leadership. Interim is full-time backfill for a defined gap. Here's how to tell which one your business actually needs.

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Cover image for When to Hire a COO: The Series A Operations Checklist Hiring

By Mitch Edwards ·

When to Hire a COO: The Series A Operations Checklist

Series A is where most founders first ask whether they need a COO. Here's a 10-point checklist to settle the question, plus what to do if the answer is 'yes, but not full-time yet.'

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Cover image for How Much Does a Fractional COO Cost in the UK? Pricing

By Mitch Edwards ·

How Much Does a Fractional COO Cost in the UK?

Fractional COO retainers in the UK typically run £3,500–£8,000/month for 1–2 days a week. Here's the actual cost breakdown, what changes the price, and how it compares to hiring full-time.

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Cover image for Why Every Scaling Founder Needs a 30-60-90 Operations Plan Planning

By Mitch Edwards · · Updated

Why Every Scaling Founder Needs a 30-60-90 Operations Plan

A 30-60-90 operations plan gives a growing business structure without slowing it down. Here's the template we use on every engagement - and how to run it yourself.

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Cover image for The Hidden Cost of Signing Contracts Without Review Contracts

By Mitch Edwards · · Updated

The Hidden Cost of Signing Contracts Without Review

Unreviewed contracts are the most common, most expensive, and most invisible liability in scaling businesses. Here's what it actually costs and how to fix it without hiring a full-time lawyer.

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Cover image for Fractional COO vs Full-Time COO - Which Is Right for Your Stage? Hiring

By Mitch Edwards · · Updated

Fractional COO vs Full-Time COO - Which Is Right for Your Stage?

The decision comes down to three factors: revenue, complexity, and how much of the COO role is needed. Here's the framework for choosing.

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Cover image for 5 Signs Your Startup Has Outgrown Ad-Hoc Management Operations

By Mitch Edwards · · Updated

5 Signs Your Startup Has Outgrown Ad-Hoc Management

If any two of these five signs are true, your business has outgrown ad-hoc management and is costing you revenue, margin, and sleep. Here's how to recognise them, and what to do about each.

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Cover image for What Is a Fractional COO? Operations

By Mitch Edwards · · Updated

What Is a Fractional COO?

A fractional COO is a senior operations leader who works part-time inside a growing business - typically 1–2 days a week. Here's what they actually do, what they cost, and when to hire one.

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