The Ops Audit
Find out what's actually breaking. A two-week diagnostic of your operations, contracts, and reporting. From £5,000.
When you need it
You know something's slowing the business down. You're not sure if it's the team, the systems, the contracts, the cadence, or you. Before you spend on a fractional COO retainer (or a full-time hire), the Ops Audit tells you what's actually broken and what to fix first. Two weeks, fixed fee, written report.
The deliverables
State of Operations report
Written. Honest. Investor-readable. Top 5 operational risks ranked by impact on revenue, margin, and founder time.
2–3 quick wins, shipped
Things we'll have actually fixed inside the two weeks. A dashboard, a contract template, a reporting cadence. Whatever pays for the audit on its own.
30-60-90 prioritised roadmap
What to fix first, second, third. Effort estimate, dependency, owner. The plan you'd write yourself if you had a week to think about it.
Honest recommendation
Whether the next move is a Fractional COO retainer, a Strategic Adviser engagement, an internal hire, or running the roadmap yourself. We tell you which, and why.
The two-week timeline
Days 1–5 — Intake
Founder interview, leadership interviews, document review (contracts, financials, reporting), operating-system inspection (Slack, Notion, project tracker, CRM).
Days 6–10 — Synthesis
Risk ranking, quick-wins selection and execution, roadmap drafting, recommendation work.
Days 11–14 — Readout
Final report delivered. 90-minute walkthrough with you and the leadership team. Roadmap left in your hands.
From £5,000
The Ops Audit
From £5,000
- All deliverables above.
- Roughly 70% of audit clients move into a Fractional COO retainer afterwards. No obligation.
- If the audit doesn't tell you something useful, we'll refund the fee. We've never had to.
What founders ask before booking
How much does an Ops Audit cost?
From £5,000 fixed-fee, scoped at intake to the size and complexity of your business. Most audits land between £5,000 and £8,000.
How long does it take?
Two weeks end-to-end. Week 1 intake and document review. Week 2 synthesis, quick-wins, and the readout.
Do I have to commit to anything after?
No. About 70% of audit clients move into a Fractional COO retainer, but it's a clean exit if you'd rather run the roadmap yourself.
Who runs it?
Mitch personally. No analysts, no juniors, no handoffs. Same person you'd work with on the retainer.
How is this different from a McKinsey-style consulting engagement?
It's shorter, cheaper, and the recommendation always includes shipping. You don't pay £50K for a slide deck. You pay £5K for a written report, 2–3 things actually fixed, and a roadmap you can run.